All You Need to Know About VIP Services at Tel Aviv Airport. Q&A

Who is this Service For?

VIP services at Tel Aviv Airport are perfect for travelers who want to avoid long queues at passport control upon arrival at Ben Gurion Airport. If you prefer to arrive at the airport two hours before your flight instead of the usual three hours, saving time on security checks and check-in, this service is for you. It ensures a quick and comfortable transfer from the airplane to your hotel. Business travelers, families with children, people with limited mobility, and anyone who enjoys traveling in comfort will find this service highly beneficial.

When Should I Place an Order?

Place your order at least a week in advance to ensure availability. We can usually accommodate requests made a few days before your flight, but orders placed less than 48 hours before the flight may not guarantee availability. Orders made within 24 hours incur a $35 last-minute fee.

How Does the Meeting with the VIP Service Agent Work?

Upon arrival, a VIP service agent will greet you at the airplane’s exit with a sign displaying your name in Latin letters. For departures, the driver will bring you directly to the VIP service agent at the airport. If you arrive independently, for example, by taxi, we will coordinate with your driver. Please provide your driver’s phone number. For those who ordered the “Silver” fast-track service, the meeting point is near gate 01 of Terminal 3.

What Information to provide to make a Booking?

To make a booking, provide your flight number and date. The number of passengers and one passenger’s surname for the meeting sign. Additionally, provide the contact number and email address.

Why Book a Transfer with Us?

When you arrive at the airport (on departure), a VIP service agent must contact you or your driver. Our experienced drivers manage the process smoothly, ensuring you don’t need to make calls or search for your VIP service agent. When you arrive at the airport, our drivers will connect with the VIP service agent on your behalf. For maximum convenience, book your transfer and other airport services through us, and we will handle all the necessary arrangements at the airport.

Arriving at the Airport Independently

If you choose to make your own way to the airport, provide us with your driver’s name and phone number, or inform us of your planned mode of transportation. Ensure you arrive on time for timely service.

What Makes Fast Track TLV Reliable?

Our business strategy is honesty and transparency. We provide clients with all the necessary information, highlighting both strengths and weaknesses. Many agencies offer VIP services at Tel Aviv Airport, but selecting a reliable company at a good price requires information often not shared by sellers. A foreign seller may not understand the airport layout or service details, making it essential to book with a local company rather than through an international aggregator. For over ten years, I have been an official agent and reseller of Aerohandling services at Ben Gurion Airport. I know this business inside out, including all its challenges. The key advantages of our services are convenience, time-saving, and physical assistance with luggage, along with help in communicating with airport staff.

What is Your Cancellation Policy?

Cancel your booking and receive a full refund if you notify us at least 25 hours before the scheduled service. If your flight is canceled or rescheduled by the airline, you are also eligible for a refund. Refunds will be in shekels, subject to a 4% payment system commission fee. Currency exchange rate fluctuations may affect the refund amount. Refunds are not available if you cancel your booking less than 25 hours before the scheduled service, do not show up for your scheduled service, or are denied entry to Israel by airport authorities.

Additional Information about VIP services at Tel Aviv Airport

Orders and payments are confirmed only after the airport operator provides a final response. Customer data is used solely for ordering services. Please note that the VIP service representative cannot influence the Ministry of Internal Affairs’ decisions. If passengers are not allowed to enter the country, the representative cannot stay with the client, and the service cost is non-refundable.

Fast Boarding at Ben Gurion Airport

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