Can You Change Your Ben Gurion VIP Meeting Time?
If you arrive early for your Ben Gurion VIP meeting, our agents make every effort to meet you immediately. However, agent availability for unscheduled time changes is not always guaranteed. While we prefer to stick to the agreed time, we have a clear process for handling early arrivals at the airport.
The Two-Hour Arrival Rule
For your Ben Gurion VIP meeting, we officially recommend arriving at least 2 hours before your flight. Because our service includes expedited check-in, private security, and a personal escort, this window is more than enough time. Arriving significantly earlier or later than this is generally at the customer’s own risk.
What to Do If You Arrive Early
If you arrive before your scheduled Ben Gurion VIP meeting and an agent is not yet free, please head to the waiting area.
- Location: Arrivals Hall, Ground Floor (Level G).
- Meeting Point: Near Gate 01.
- Amenities: There are comfortable seats and coffee shops, such as Aroma, where you can wait.
Managing Expectations
We strive to provide a service that matches your specific wishes and maximizes our efforts for every position. If an agent is available earlier, they will come to meet you. If they are currently assisting other travelers, we appreciate your patience until the scheduled start of your Ben Gurion VIP meeting.
